I have a background in Service Design and always work according to the Design Thinking methodology and with a perspective of how I can be of value to your business and it's users.

Below is the key points in my approach when working on any kind of project. 

 - Ensure that requirements from stakeholders and insights from users are included in the development process of new initiatives. Furthermore that these initiatives can be implemented with existing solutions, this by using UX and Service Design methods to visualize customer journeys, touchpoints and interfaces.

- Rich experience of concept development, prototyping and testing of digital products and services crossplatform. This in order to create the best possible solutions for both your business and end-users.

- Skills in project management, stakeholder ineraction and solid experience of working both alone and in cross collaboration teams.

The main skills I bring to your team: 

• User Research
• Customer Journey Mapping
• Prototyping
• Usability testing
• Jobs To Be Done